Rules for returning goods and money

Companies that sell goods online must present their policies for returning goods and money.

These are important documents for complying with consumer protection rules. They help avoid claims from customers who are not satisfied with the goods they purchased.

Please note that many sites that sell physical goods have a separate return policy document, which usually includes additional instructions and information about return and refund procedures.

The explanations and information provided here are for general and educational purposes only. Do not rely on this article as legal advice or as a guide to your actions. We recommend that you consult with a lawyer to help you understand the applicable laws and develop your own return and refund policies.